Thursday 7 January 2016

Steps to create a New Account in Mobikwik Site-App with screenshots [Updated]

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Are you going to take a new account in Mobikwik? Then let me tell you how to sign up in new mobikwik app or site. Also I tried to clear your doubts on How to delete mobikwik account or How to recover forget password of mobikwik with screenshots. If you are looking for How to change the primary number of mobikwik account in app-site [screenshots added] or How to find log out option in app then you are at the right place. I am using both of their site and android app to explain the steps to create new wallet with them. Because most offers are for app users. Not only this refer and earn campaign only works in smartphones. But users who like to register with their site can also refer this tutorial. They also have a site in which you can do whatever transactions with them. But app is more handlier than site and wallet offers are more focused on smartphone users. Like other online payment gateways you can do recharge, pay bills, DTH recharges, add cash to the wallet from bank and vice versa. 
How to create a account in mobikwik with screenshots

Also you can help friends by sending money to their wallet by using their mobile number or via email address within no time and free of cost. If you are always like to shopping on online and book movie tickets from sites like bookmyshow and additional to that you may wish to get some cashback with it. Then you can use your Mobikwik wallet to get discounts, cashback by selecting it as payment method during shopping. 

       Must Read : Android Apps giving Free Mobikwik Wallet cash

Before that you have to add cash to the wallet using your credit/debit card/net banking. Later you can use this loaded cash to do what I said above. Compared to others they have a remotely data wiping feature in which you can utilize this to wipe out all your transaction details and personal details in the app by just sending a SMS from your alternate mobile number to them. 

This works like when we report bank for our lost credit or ATM card. But you have to already set up this feature to make it happen. Otherwise SMS sending will not do any magic. This is all about them and we can move to what you are here for.



Steps to Change Mobikwik Primary Number [Updated]

You can change your primary number that you used to register at the time of registering with them later via their site or app. Here I added both way to change it

Must Read : Android Apps giving free paytm cash

Note : A primary number change will cancel all your pending money transfers

Using Mobikwik App

  • Sign-in to your Mobikwik Account 
  • Click on Menu icon on the top right side of the app home
  • Then select My wallet option


  • Now select Favourites and tap on your Primary number (Number that want to be change) which is at the top of the list
  • On the next page select Edit option by clicking on a 3 vertical dot Icon on the top right side
  • Enter your new number and tap on Save button
  • After that verify your new mobile number with OTP to save it as your new primary number
  • That's all. You had successfully changed your primary mobile number
                Also Read : Mobikwik all cashback offers for new users

Video Tutorial






Using Mobikwik Site

  • Log-in to your account via PC 
  • Click on Men menu like icon from the top right side of the site
  • From the options select Saved connections
Your primary will be show on the top the list
  • Tap on Edit button which is on the right of your primary number
  • Now select your operator, enter your new mobile primary mobile number, mark prepaid/postpaid and click on save button
  • Then on the pop-up window tap on Send OTP button to verify your new primary mobile number with OTP
  • Done!...You had successfully changed your primary number

Steps to make a New Account in Mobikwik Site

You can either choose their app or site for account creation. But before that you must have an active mobile number and email to use with them for getting notifications about your transactions in future. 

Apart from their app we can use any of our Gmail account with their site to create a new account. Of course you can do the same with the app but there is little restriction for that. I will later tell you what it is?
  • Go to Mobikwik Site 
  • Click on Create wallet button from top 
  • Now enter your email, Mobile Number, set password & select prepaid/postpaid
  • Then hit create wallet button 
  • On the next page verify your mobile number with OTP that received to your inbox if not asked for OTP then just leave it
  • That's all. Your account was successfully created
  • Log-in again with your details to enjoy their service
Now you can utilize all their services and you can these details to log-in to their app.

Steps to take a new Account in Mobikwik App

Restriction that I mentioned above is by clicking on sign up button in app you will see a list of Gmail accounts that you have already sign-in with your smartphone or your playstore default email ID and you can only select email from that list to register with them. 

But if you would like to sign-up with a different email address then you have to first add that email to your smartphone's account list before you open the app and head to start a new journey with mobikwik. 

Note : In mobikwik app we can't manually enter email address that we would like to use to create a new account with them. During sign-up process they only allow us to select our playstore log-in email ID or other gmail accounts that we are already used to sign-in to our smartphone. If you wish to add a new email address you like then follow below steps

Go to Settings in your smartphone  Accounts →  Add Account → Select Email  Here login to your email that you would like take account with mobikwik. After completed the above steps then follow from below.

  • Install and open the app from playstore
  • Tap Man avatar like Menu icon from the top right side of the app home
  • Now select Sign-up option from below

On next page you may see your playstore email address was auto-entered. Don't worry just tap on it then a list of email IDs that you logged in to your phone including the email address that you added from your phone settings will be also show as a pop-up from below. Simply choose any email address from them you like. That's all.
  • After selected your email address from the list then enter your mobile number, mark whether it is prepaid or postpaid, set password and finally click on Verify & Sign-up button
  • Then verify your mobile number with OTP 
  • Done!...Your wallet was successfully created
  • Now log-in again with your email and password

Steps to Recover Mobikwik Password


You can reset password with your registered email account via site and by mobile number from app.


Using Site

  • Click Log-in option from the top right side of the site
  • Select Forgot password option
  • Now enter your mobikwik registered email address and click Send Mail button
Shortly you will receive a mail from them. Also check the spam box too
  • Then Log-in to your Gmail account, open their mail & click reset password button
  • On next page enter your new password and tap Reset and Sign
  • Done!... Login again with your new password

Using App

  • Select Man like Menu icon option from the top right side of the app
  • Then select Log-in option from below
  • Click on forgot password
  • Now enter your email address that registered with mobikwik and press continue button
An OTP message will send to your primary number which is the number registered with mobikwik and it gets auto verified by the app itself
  • Then input new password and click reset password button
  • Your password will successfully change and you can login again


To find out log out option in app

I too confused to find out log out option before acquainted with the mobikwik app. So, new users can follow these steps after you log-in to the app
  • Click on Menu icon from top right side of the app home 
  • Then select My wallet option
  • Now tap on 3 vertical dots from top right side of the app
  • From drop down list you can find the log out option. 
  • That's all
    Also Read : Free paytm cash giving products 2015

    Procedures to delete Mobikwik account

    Like in paytm you can't delete your account instead of that you can request for the same by raising a support ticket. Here we go

    • Go to their support page
    • Select My account, write something about why you want to delete your account like that (See below screenshot)
    • Then enter your Email ID and mobile number that you registered with the mobiwik
    • Finally click Create ticket
    You will get reply from them and delete your account within few days or may refund your wallet balance to your bank account.


    6 comments :

    1. I need help in updating my primary number. I tried all the method i came across in the net, but i couldn't get it done. There are no numbers in my favorite list, in fact when I click on the favorite it always says something went wrong please try again later. In the mobikwik website i can't find the account settings.. Please help

      ReplyDelete
    2. Did you tried it on mobikwik app? If it was then try again by updating the app and follow below steps

      Mobile number that you will enter while creating a new account in mobikwik will be your primary number and under favourites you can find it on the top of the list which was also noted as "Primary Number".

      In short your "Mobikwik Registered Number" is your "Primary Number"

      Note: - Changing Primary number may forfeits your any pending transaction. Also your Future transaction details like OTP to transfer money, payment details of your shopping etc… will be send to your new primary number. So, try to keep that number with you while doing any transaction.

      But under favourites if you can't find your mobikwik registered number or want to register a new mobile number as primary number then follow below steps

      1) Under Favourites Click on any number from the list

      2) On next page click on "3 vertical dots" from top right side

      3) From the drop down Menu select "Edit"

      4) Then you can see the number that you selected from the favourites list is shown there

      5) Simply tap on the number to make it editable

      6) Then enter the new number that you want to make it as Primary

      /******Make sure that the details like operator, connection or circle was also
      auto detected as correctly if not then enter it manually******/

      7) Finally click on "save" button

      8) From next page Press "Send OTP" button to verify your mobile number with OTP

      Done!... Upon successful verification of the OTP the new number will become your primary number and under favourites you can find it on top of the list.

      Next time you have to enter this new number to Log-in to your Mobikwik Account

      ReplyDelete
    3. I want to update my mail id on Mobikwik, I was wondering why was I not getting mails as I saw there is a mistake, though I do receive SMS on registered Mobile No. but not the mails related to my transactions, how do I update that.

      ReplyDelete
      Replies
      1. Sorry for the delay in response. Currently we only have the option to change our registered mobile number and for changing the email ID you have to contact mobikwik and they will help you. Also I contacted them and asked them regarding this if I get a reply then I will update here.

        You can also contact them from the app. After log-in, click on man avatar icon from top >> Select Help >> Scroll down and choose others >> Type in issue and send it

        You will get reply on the same page (take some time to reply). Keep check this page or click on past issues to know their reply on your issue. Hope this helps.

        Delete
    4. Sir my primary no was lost..and i m unable to sign in ..because it require otp to sign in bt i dont have that no...what can i do??

      ReplyDelete
      Replies
      1. Only option currently available is to contact their customer care. You can contact them from https://www.mobikwik.com/help/customersupport where you can call or email them

        Delete

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